No plan chosen
What you see
On the Plan page, in the status line at the top, and on Home under "Needs attention". Code: ZP-PLAN-MISSING.
What happened
The shop has no plan yet, so zrsPOS cannot issue documents: sales are kept, not issued.
What to do
On the Plan page, choose a plan and approve it in Shopify. Your free trial starts when you approve it; until then no POS sale is issued. The plan covers the stores that sell at a till.
Can zrsPOS do it for you?
No. Approving a plan is done by you, in Shopify.
Still stuck?
Write to support@zrspos.com and quote the code ZP-PLAN-MISSING, with the shop name. We reply in Portuguese or English. For more, see the plans and billing page.