Plans & billing

How you are billed

zrsPOS is billed through Shopify, on your Shopify invoice. The price is per location, every 30 days (ex-VAT, EUR). You approve the subscription once in your Shopify admin; nothing is charged before that page.

Choosing a plan

Install zrsPOS from Shopify and open it: the setup guide is available right away. Choose a plan under Plan & billing (Home → licence, or Settings) whenever you are ready; Shopify shows the exact total for your locations and asks you to confirm. Your 14-day trial starts at that confirmation. Until a plan is confirmed you can configure everything, but no POS sale is issued, and the go-live switch stays off.

Documents and packs

• What counts. Every certified document issued through zrsPOS: invoices, invoice-receipts, returns documents, exchange replacements and test documents. Reprints, downloads and emails do not count.
• Pooled allowance. Included documents are per location but shared: 3 locations on Plus = 2 400 documents per period, wherever they are issued.
• Extra packs. When the pool is used up, a pack is bought automatically and appears on your Shopify invoice as "zrsPOS · extra documents". Unused pack documents roll over for 12 months; the included allowance resets every period.
• Spending cap. When you approve the subscription, Shopify also asks you to approve a spending cap for extra packs (2× your monthly base by default). If it is reached, issuing never stops: packs wait as pending and are charged once you raise the cap under Settings → Billing → zrsPOS.
• Trial. 14 days on every plan; during the trial extra documents are free.

Home shows the documents used this period, the pack balance and when the period resets.

Changing plan or locations

A location counts once you configure it in step 4 — which every trading location must be, since a location without its own settings cannot invoice. So the number you pay for is exactly the number of stores zrsPOS invoices for.

Adding a location or changing plan creates an updated subscription you approve in Shopify. Upgrades apply immediately (prorated); downgrades apply at the next period. Your current subscription keeps working until you approve the new one.

If a payment fails

1. Days 0–14: everything keeps working. A banner on Home and on the POS tile asks you to fix the payment in Shopify; we email you on day 0, 7 and 12.
2. Day 15 onwards: documents are still issued, but templates, Tax Free and new configuration are read-only until Shopify collects the payment.

If the subscription ends

New POS sales stop being issued 24 hours after a cancellation. The document archive, reprints and downloads stay available for 90 days; after that the data is exported and deleted as described in the privacy policy. To resume, open zrsPOS and approve a new subscription.