SAGE is not connected yet

What you see

On Settings › SAGE connection, at the field it concerns, with the title SAGE is not connected yet, after you save or test the connection. If it happens while selling, it also shows on the failed document in Documents, on the Home card "Needs attention", and as a line under the sale on the zrsPOS tile at the till.

What happened

The SAGE connection is not set up yet.

What to do

1. Open Settings › SAGE connection.
2. Enter the API endpoint (with port) and the API key from your SAGE partner.
3. Save. The next steps unlock after the test succeeds.

Can zrsPOS do it for you?

No. zrsPOS cannot change this in your SAGE for you. The Open button on the card takes you straight to the right page.

Still stuck?

Write to support@zrspos.com and quote the support code ZP-SAGE-NOT-CONFIGURED. Add the shop name and, if it is about a document, the document number or the order. We reply in Portuguese or English.