The zrsPOS block is missing on the tablet
What you see
In the admin, on the tablet's page (Settings › Stores › the store › its tablets), as a card with the title The zrsPOS block is missing on the tablet, and on the Home page under "Needs attention".
What happened
The zrsPOS block on the POS order screen and after-sale screen has not been added on this tablet.
What to do
- In the Shopify admin go to Sales channels › Point of Sale › Edit Point of Sale › Apps.
- Open zrsPOS docs.
- Activate it on Order details and on Post-purchase.
- Back on the tablet's page in Stores, check again.
Can zrsPOS do it for you?
No. Shopify only lets the shop owner add the block, in its own admin. The tablet's page links to it.
Still stuck?
Write to support@zrspos.com and quote the support code ZP-TABLET-MISSING-BLOCK. Add the shop name and, if it is about a document, the document number or the order. We reply in Portuguese or English.