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What counts as cash is not valid

What you see

In the admin, when you save Payments › What counts as cash, a message appears with this title. Nothing is saved. The title is “What counts as cash is not valid”. Code: ZP-TILL-CASH-TENDERS-INVALID.

What happened

The list of SAGE payment methods that count as cash is not valid. Settings are saved only when they are valid, so nothing was changed and the till keeps working as before.

What to do

Open Payments › What counts as cash and tick the SAGE payment methods that are money in the drawer (normally only cash). Untick any that were saved by mistake, then save. With none ticked, zrsPOS counts the ones SAGE marks as cash and the one Cash is booked on.

Can zrsPOS do it for you?

No. This one needs a person.

Still stuck?

Write to support@zrspos.com and quote the code ZP-TILL-CASH-TENDERS-INVALID, with the store, the till (if the store has several) and what you were doing. For the way the Till works, see the till close manual.