The print app needs updating

What you see

In the admin, on the printer's page in Printing & delivery, at its print app, and on the Home page as a warning. It names the printer. Code: ZP-PRINT-APP-OUTDATED. It never stops your shop from going live.

What happened

This printer's print app (or zrsPOS PrintBox) runs an older version than zrsPOS publishes, so recent fixes do not reach this store. Nothing updates the app by itself: it stays on the version somebody installed.

What to do

On the tablet, open the zrsPOS Print app and press Update; pairing is kept and printing resumes by itself afterwards. A zrsPOS PrintBox is updated by support: write to us and we update it remotely.

Can zrsPOS do it for you?

Partly. The app shows the new version on its own screen, but installing it is a person's tap on the tablet. For a PrintBox, support does it for you.

Still stuck?

Write to support@zrspos.com and quote the code ZP-PRINT-APP-OUTDATED, with the store and the printer. We reply in Portuguese or English. For more, see Printers.