Some steps need attention

What you see

In the admin, on Go live (from Home), with this title, among what blocks going live. The card names the setup steps that are not working yet. Code: ZP-STEPS-NOT-WORKING.

What happened

One or more setup steps are not working yet, so the shop cannot go live.

What to do

1. Open the first step the card names.
2. Fix what its cards list; each one has its own page that says what to do.
3. Come back to Go live. The next step in line, if any, is shown the same way.

The shop cannot go live while any setup step is not working.

If the shop is already live, the card says sales are at risk instead: a step stopped working, and the sales that depend on it may not be issued until it is fixed. zrsPOS tries each affected sale twice, right after the sale; once the step is fixed, press "Retry" in Documents. Do not issue them by hand in SAGE.

Can zrsPOS do it for you?

No. This card only points to the step that needs you.

Still stuck?

Write to support@zrspos.com and quote the code ZP-STEPS-NOT-WORKING, with the steps the card names. We reply in Portuguese or English. For more, see Go live.