Sending closes to SAGE is paused

What you see

On the Till tile, or in the admin on the Till close page, a close shows as not sent to SAGE, or tapping Send to SAGE again gives a message with this title. The title is “Sending closes to SAGE is paused”. Code: ZP-TILL-SAGE-DISABLED.

What happened

Posting closes to SAGE is paused for this shop.

What to do

In the admin, open the Till close page and tap Resume sending to SAGE. The button shows only while sending is paused for the account. The closes made meanwhile stay in zrsPOS; send them from their detail with Send to SAGE again. If you did not pause it, write to support.

Can zrsPOS do it for you?

No. This one needs a person.

Still stuck?

Write to support@zrspos.com and quote the code ZP-TILL-SAGE-DISABLED, with the store, the till (if the store has several) and what you were doing. For the way the Till works, see the till close manual.